|
|
| Comments from AnaSpec Customers |
|
|
|
|
Earned Respect - Customer Testimonials
While AnaSpec has enjoyed a worldwide reputation for quality almost since its inception, we have never taken the esteem of our customers for granted. With an extensive base of clients that includes the world’s most respected pharmaceutical, biotech, and academic institutions, AnaSpec has earned an industry-wide reputation for quality, innovation, and ethical service. We offer this listing of customer comments, not simply as a testimony to the quality of AnaSpec’s products and services, but as a reminder of the high standard to which we are held. Although we’re proud of our reputation, we don’t take it for granted. The respect that is shown here by our customers is something that we strive to earn, every single day.
To add your own testimonial, simply send an e-mail to Testimonials
|
|
I appreciate that automated contact as well as your messages.
| - | | Nicolas Fawzi
National Institutes of Health |
Thank you all very much for your prompt and professional response. I really
appreciate it.
| - | | Dr. Xiaolu Zou
Univ. of Guelph, Canada |
I really appreciate your help. You have been most helpful and definitely made me feel more confident for future business with AnaSpec. I appreciate your quick response and your friendly attitude.
| - | | Jennifer Minicozzi
Marketing Assistant
LifeSensors, Inc. |
I would like to say a very big thank you for your support throughout the past year which has been greatly appreciated by not only myself but also by our customers as well.
We have been purchasing one of AnaSpec's secondary antibody conjugates, Rabbit Anti-Chicken IgY, HRP-Conjugated (cat. No. 29710) for years from AnaSpec's German distributor. The antibody always worked perfectly.
| - | | Dr. Dorothee Kiefer
University of Hohenheim in Germany |
Thanks Violeta. Kudos to Anaspec to getting such a clean prep of the pegylated peptide... you guys are the best!
| - | | Varghese John
Buck Institute |
Thank you for keeping me abreast of your company's promotions. I'll be sure to check with you or your website before our next ordering.
| - | | Danielle Blake
Johns Hopkins University |
We had a wonderful experience meeting you and the entire Anaspec team. We are excited about your recent technological developments and looking forward to doing more business with your company. Thanks again for putting on a great open house.
| - | | Omar Duramad
Scientist
REGiMMUNE Inc. |
Thanks for your excellent service
| - | | Marty Taylor
Johns Hopkins Pharmacology |
I am very pleased by the professional and quick reply to my quote request.
| - | | Gottfried Proess
Eurogentec SA |
Customer service is good! Products are high quality! Fast shipping!
| - | | Kan Xiong
Research Assistant
Pitt |
Peptide quality couldn't be better.
| - | | Soyoun Hwang
Graduate Student
Texas A&M University |
We are very happy with your competitive prices and the great quality of your products.
| - | | Kimberly Prohaska
Post-doctoral Research Associate
University of Rochester |
Customer Service was excellent. You answered every question I had. Thank you.
| - | | Stephanie Schaedel
Laboratory Technician
Naval Institute of Dental and Biomedical Research |
Very good follow up and good at keeping the customer "in the loop" during the production phase.
| - | | Roger Thompson
Assistant Professor
University of Calgary |
Good quality products at a reasonable price.
| - | | Christine Knutzen
Research Tech
Burnham Institute for Medical Research |
Great products,easy to use. Very well written protocols.
| - | | Monica Bhatia
Scientist
LS9 |
Very polite sales representatives Fast response to questions. High quality products.
| - | | B. Ruan
Senior Research Scientist
Wyeth |
You offer a wide variety of products at competitive prices
| - | | Helen Wing
Associate Professor
UNLV |
Really impressed with your customer service/communication.
Excellent customer service
| - | | Janet Good
Higuchi Biosciences Center |
AnaSpec provides excellent customer service.
| - | | Maria Capooci
Laboratory Technician
Chaperone Technologies |
Customer service is very good. Friendly and helpful
| - | | Carrie Weidensee
Marquette University |
Custom Peptide Synthesis is great. Clean products, even on difficult hydrophobic compounds.
| - | | G. Thomas Brown
Graduate Student
Cleveland Clinic Foundation / Lerner Research Institute |
Thank YOU!! For being so professional in expediting this order and informing us that product was no longer available.
It's a pleasure doing business with you.
| - | | Malbelyn Rivera
Rockefeller Research Labs |
I dealt with Anaspec in the past when I was in San Jose California and was pleased with your work.
I’m looking forward to working with AnaSpec again.
I am very impressed with your service.
| - | | Tony Wang
M.D. Anderson Cancer Center
Dept. of Neurosurgery |
THANKS A BUNCH!
YOU MAKE ME AND ANASPEC LOOK LIKE A MILLION BUCKS!
| - | | Richard Huisman
Calvin College |
During the summer most WSU employees take their vacation; thus, most of the businesses, especially purchasing department, slow down or order-forms get stuck on the wrong desks. As a result the research labs are affected and that ALMOST happened to our lab, if it wasn’t for the two Anaspec employees, Rosie Atencio and Thuynga Nguyen, to help in the most efficient and professional way. Thanks to Rosie and Thuy our work did not suffer. I wish all the other companies had employees like yours: friendly, professional and willing to go an extra mile to help their customers.
I am very pleased doing business with Anaspec.
Thank you and keep up the good work,
| - | | Iulia Kovari
Senior Research Scientist
Wayne State University |
I have been happy with AnaSpec's service in the past. I think your customer
service is good. I can't think of anything that needs to be improved. You
have answered my inquires and responded to my concerns in a timely manner,
which is appreciated.
| - | | Nikki Kirkman
University of Utah |
Peptides are of high quality. Delivery is fast and prompt.
| - | | Stephen Soonthornvacharin
Scientific Associate II
GNF |
The alkaline phosphatase kit that we use works well.
| - | | Ben Mudrak
Duke University |
The customer service and tech support for my custom peptide order were both excellent, with extensive back-and-forth communication to ensure that I ordered the correct sequence.
| - | | Randall Burton
Principal Scientist
US Genomics |
Great peptide, great price. Staff was very helpful.
| - | | Caroline Cole
National Jewish Health |
Delivery is prompt and efficient Web-based ordering is a plus Protocols are thorough
The peptides from Anaspec are very affordable and are convenient to order
| - | | Debarati Mazumder
Post Doctoral Fellow
Harvard University |
AnaSpec has offered us critical help several times.
| - | | Shaosheng Dong
Staff Scientist
Symyx Technologies |
We are using intra-venous delivery of Near Infrared fluorescently labeled peptides based on the Hilyte Fluor platform to detect proteins involved in angiogenic processes; the brightness and stability of the dyes allows us to perform in-vivo fluorescent imaging at times that exceed the non-specific binding dye clearance process. This results in fluorescent in-vivo images with considerable less background.
| - | | Jose I. Rey
Drug and Gene Delivery Lab
University of South Florida |
I really appreciate all your help yesterday on such short notice. A very big thank you to you, and all the others who helped. Looking forward to lots more business together.
The peptides you send are excellent, little impurities even by our super-sensitive mass spec techniques.
| - | | Cynthia Gross
Sr. Scientist
Bayer HealthCare |
You provide reagents that are difficult to find elsewhere. MMP activity assays, particularly the SensoLyte Plus with monoclonal Abs to pull out the MMP of interest are great. Additionally, your customer service and technical people are extraordinarily helpful.
| - | | Janet Adams
Senior Research Scientist
Tissue Technologies Holdings, LLC |
The reagents (Fmoc-amino acids) are of excellent quality.
| - | | Harry C. Wang
Manager, Peptide Chemistry
Nastech Pharmaceutical Company |
High quality fluorophores and peptides.
| - | | Richard Smith
Vice President
IA/Threefold Sensors, Inc |
Breadth and variety of products is excellent.
| - | | Maxim Shusteff
Research Scientist
Eksigent Technologies |
I am pleased to tell you that your quote process was easier and the turnaround much, much quicker than your competitors. I also appreciate the quick acknowledgement that the quote request was received and the follow
up.
| - | | Lara Taubner
Rocky Mountain Laboratory LPVD/NIAID/NIH |
Very helpful customer service
| - | | William Nikolic
University of South Florida |
Customer service is great.
Good communication, timely delivery, and value.
| - | | Thomas J. Lukas
Professor
Northwestern University |
Excellent quality.
Very fast responses to my questions
| - | | Leonardo Faria
Stanford University |
Good quality peptides at competitive prices.
| - | | Gideon Goldstein
President and CSO
Thymon, LLC |
Good turnaround time for high-quality peptides
| - | | Stephen Yant
Research Scientist I
Gilead Sciences |
Very nice customer service and fast delivery.
| - | | Yangbin Chen
University of Massachusetts |
Customer service and the current Sales reps have always been very helpful and courteous. Thank you
| - | | Veronica Taylor
Novartis Vaccines and Diagnostics |
Very large selection of peptides. Very well put together catalog
| - | | Matthew Powell
Director, Research & Development
Protea Biosciences |
Response to questions about products is excellent. Accompanying product information is very useful.
| - | | Kirsten Viola
Research Lab Manager
Northwestern University |
Excellent product quality and customer service.
| - | | Brian Nolen
Research Specialist
University of Pittsburgh |
The quality of your products and synthesis capabilities are great
| - | | Danny Taglicht
Proteologic Ltd. |
Service is very fast and customer service is quite helpful!
| - | | Christie Spadafora
Associate Scientist
AstraZeneca |
I always get a response to my inquires with 24 hrs. The lead chemist worked hard for me to make a difficult derivatized custom peptide, which I really appreciated.
| - | | Thomas T Tibbitts
Principal Scientist
Infinity Pharmaceuticals |
The reagents you have sent us to date have been superb and we are looking forward to expanding our relationship with more reagents in the near future.
| - | | Seth Goldenberg
Progenra Inc |
The range of product choices and the speed at which we receive the products (the overall service) is really great.
| - | | Danielle Guarracino
Graduate Student
Yale University |
Synthesis of products very few else are preparing
| - | | Rashika El Ridi
Professor
Faculty of Science, Cairo University |
AnaSpec has the best costumer relations of any biotech company I've worked with. Also, your tech support and product data sheets are very reliable and easy to follow.
| - | | Thomas Lozito
Predoctoral Fellow
NIH |
Great customer service and phone support.
You deliver very high quality product that allows for reproducible results in running experiments.
| - | | Frank Kirchner
Microbiologist
Johnson and Johnson |
Excellent products in term of quality and service
Great customer service and email response times.
| - | | Xiaojuan Khoo
Research Assistant
Boston University |
Making high quality peptides at a reasonable cost. Your catalog is very good with many peptides categorized nicely.
| - | | Leonard Contillo
Principal Scientist
Pfizer |
I very much enjoyed meeting with AnaSpec's Director of Sales & Marketing to have the opportunity to see the powerful array of products being offered by AnaSpec.
| - | | Gary Scott
Buck Institute |
Customer service is excellent. Your products are also excellent.
| - | | Maria Jepson
Laboratory Technician III
University of Rochester |
We ordered a lot of peptides from AnaSpec, some flourescently labeled, they all worked well. While some other companies couldn't make the ones difficult to synthesize, AnaSpec could.
| - | | Huai-Ping Ling
Senior Research Scientist
Wyeth Research |
I just wanted to take the time to thank you and AnaSpec for the great service you have provided to me and New England Rare Reagents. I have used AnaSpec for over 4 years to synthesize critical peptide immunogens used in the isolation of unique monoclonal antibody reagents to disease proteins. You have played a valuable part in the successful work associated with several grants we have received in support of our reagent development efforts. I especially appreciate the consistent quality of the peptides that I have received and the support and technical assistance in designing or post-synthetically modifying peptide structures. I look forward to many more years of business interaction and just wanted to take the time to say thanks.
Prompt, courteous service. Excellent value. Excellent product. Satisfaction guaranteed. I have never and will probably never look elsewhere for my peptide synthesis needs.
| - | | Trebor Lawton
CEO/CSO
New England Rare Reagents |
I've never had a bad experience. I wish I could give some constructive criticism about your products or service but there is just no reason to fix something that isn't broken. I always get to speak to a pleasant knowledgeable person for ordering and have always received my product quicker than expected. Thanks and keep up the good work.
| - | | Will Weimers
Research Associate II
Siga Technologies |
AnaSpec has a very good turn around time for delivery of custom order peptides.
| - | | Robert Campbell
Senior Associate Scientist
AstraZeneca |
So far, the best of the half dozen company I used.
I am really happy about the speed of the delivery of product. When you give me the timeline for the product generation, I can always get it as you promised. That is easy for me to design my schedule. So much better than all the other peptide companies I have been working with. Quite a few companies promised something and then asked for extension after extension.
| - | | Yan Zhang
Research Associate
The Salk Institute for Biological Sciences |
Your communication and customer service is impeccable and something that is not usually found in current corporate America. That's in addition to your obvious great products and high level of quality.
| - | | Walter Kim
MD/PhD Student
UMASS Medical School |
Your ordering system is very well organized and user-friendly. The orders arrive promptly and correct.
| - | | Agustin Sanchez
LSR III, Peptide Chemist
Stanford University |
Arbor Vita Corporation has been an AnaSpec customer for several years. During this time, they have provided us with high quality custom peptide synthesis. Their team has also been very open and helpful in providing technical support. I strongly recommend AnaSpec for peptide synthesis services.
| - | | Michael P. Belmares
Scientist
Arbor Vita Corporation |
The customer service is phenomenal. I love that we get quotes quickly and that you are there to answer any questions right away.
| - | | Dr. Sandra Chimon Peszek
Post-Doctoral Research Assistant
University of Illinois at Chicago |
I would like to express our gratitude to you and your colleagues for the scientific expertise and excellent service provided by AnaSpec...Thank you so much for being such a wonderful and supportive partner! I always enjoy working with you and your colleagues!
| - | | Xiang-Min Cui, Ph.D.
CEO & President
XC Research Inc. |
First of all, you are reliable; the quality of your peptides is consistently high. Your service is courteous and quick. On the top of this you are flexible and accommodating to the customer's need.
| - | | C.H. Kowal
Assistant Professor
Columbia University |
You all make the best peptides.
| - | | Matthew W. Olson
Principle Research Scientist
Johnson & Johnson |
Perfect!!!!! You are the true professional! I went well served and the material was delivered in the time, without larger problems. Congratulations!
| - | | Reinaldo Marchetto
Doctor
UNESP - Institute of Chemistry |
I am writing to you express my gratitude to you and your company for quick delivery of the highly pure peptide that I ordered.
Indeed, I ordered the peptide yesterday, and received it today. How amazing! it is more amazing because it is custom-made peptide, not one of your commercial peptides.
| - | | Ph.D. Investigator
GlaxoSmithKline |
We have been using AnaSpec for the last ten years. Their products have always been very high quality and their service and technical support have been excellent. I have no reservations recommending AnaSpec to others.
| - | | Director, Core Facility
Tufts Medical School |
I have carried out approximately ten projects with AnaSpec - all for generation of anti-peptide polyclonal antibodies. I have been well satisfied both with the quality of their work and with their professionalism. I continue to work with them as projects arise.
| - | | Ph.D. Researcher
Geron Corporation |
We have been using AnaSpec as our major supplier for peptide synthesis for 8 years. We are completely satisfied with AnaSpec's peptide materials and its services. The prices are also quite reasonable.
| - | | Director of Protein Research Lab
University of Illinois at Chicago |
We have been working with your company for quite some time, as you know, and we are impressed with the quality of effort and outcome displayed by you and your staff.
| - | | Vice President
Quidel Corporation |
My lab's experience with AnaSpec has been terrific over a period of more than 5 years. This includes the synthesis of peptides and phosphopeptides, and generation of anti-peptide antibodies. We have described the use of your antibodies in several of our publications. Based on my experience, I have referred several users to AnaSpec and will continue to do so.
| - | | Associate Professor of Medicine
Stanford University
School of Medicine |
After my first inquiry this past Thursday, 20 mg of >95% pure peptide xxx have appeared on my desk on Monday - this is superb, caring service from all concerned, and I really appreciate it.
| - | | Ph.D. Researcher
Pfizer Inc. |
My experience with AnaSpec service and product was excellent. I am very impressed by the product and will recommend your services to others looking for quality synthetic peptides.
| - | | Ph.D. Researcher
University of Washington |
Customer Service is amazing; everyone is very friendly and quick to respond to any of my questions/needs.
| - | | Brooke Swalm
Associate Scientist
Wyeth Research |
High quality products, personable service, good follow-up.
| - | | John Mark Carter
Research Chemist
USDA ARS WRRC Foodborne Contaminants Research |
Customer support is very fast and nice. Also tech support is very precise and exciting. Overall I am very happy to work with AnaSpec
| - | | Nam Joon Cho
PostDoc
Stanford University |
Your customer service and scientific knowledge is excellent. I have a high degree of satisfaction in terms of product quality
| - | | Ryan Wylie
University of Toronto |
Very responsive to special requests for peptides. Quality of peptides received excellent.
| - | | Thomas Arroll
Senior Scientist
Amgen |
I am still delighted with the quality of your service, the quality of the peptides and turnaround-now delighted with after sales care too
| - | | Chris Scott
Queen's University Belfast |
The Anaspec Sensolyte 520 generic MMP kit was easy to use and detected low levels of activity. The kit works brilliantly.
| - | | Erika Heidi Noss
Brigham & Women's Hospital |
The response time of your customer service representatives has been amazing.
| - | | Katherine Poulin
Research Assistant
Caltech |
|
|
|
|
|
|
|
